Okay now your schedule is full and your seeing more patients, now what can you do to keep these patients? If you are giving your patients an experience they will talk about you and even give you a great review online. That will give you word of mouth marketing. Keep your patients happy and they will become loyal. Maintain communication with patients and remind them that you are here to service them whenever they are in need. This includes sending reminder cards, sending newsletters, patient education concepts (pec). Patient education concepts are not only good to educate your patients but it is also a great way to keep communication flowing. Getting patient feedback is highly effective. Creating surveys for your patients to complete is a great way to find out your practices strengths and weaknesses. Don't take the feedback personal but use what you learn to build your practice/brand.
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