Out of every field I have worked in I must say I have learned the most from working in Healthcare. I have worked with and for practices that have been very successful, I have worked with practices who struggled their way to success, and I have worked with practices that have just failed miserably. It always made me wonder why some practices failed and why others succeeded. So being the inquisitive person that I am I started to analyze what was working for the successful practices and what was not working for the unsuccessful practices. Two things I realized were identity and growth.
Identity
When I started to compare Practice Successful to Practice Failure I quickly noticed identity. Practice Successful knew who they were. They knew exactly who they were servicing and why they were in business. Everyone at Practice Successful knew what the practice mission and vision statements were all about and displayed this to their patients daily. Practice Failure struggled tremendously because they did not know who they were and that was easily translated to their patients. If you don't know who you are how can your patients?
Growth
Growth is essential in every area of business if your business is not growing its probably not really a business anymore. With that being said its important to grow your employees. If you grow your employees they will grow your business. Investing in your employees gives them a chance to grow and expand which will then in return grow your business. The more they know the more they can add to your practice. It’s harder to retain employees if you aren't offering your employees some type of personal development. People like to grow and if you won’t allow them this opportunity they will look for someone who will.
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